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cancellation policy

Jackson Harlow has a 48-hour cancellation, rescheduling, and late policy. All clients who miss, cancel, change, or are more than 15 minutes late to an appointment with less than 48-hour notice, will be charged $50 to a credit card on file. This policy is in place out of respect for both our specialists and our clients. Late cancellations and reschedules prevent others from utilizing valuable appointment time. Late arrivals prevent specialists from providing you their full service and creates a domino effect impacting clients that follow. By providing credit card information, clients acknowledge they have read and understand the Jackson Harlow cancellation policy as described above.